Frequently Asked Questions
Please read our FAQ before sending us a message.
Credit Card: Visa, MasterCard, American Express, & Discover are all accepted and processed securely through Stripe or Paypal. We do not process, handle, nor log any credit card information.
Paypal: We accept payments via Paypal
We charge a flat rate fee of $6.95 for all orders shipping in the United States.
Promotional discounts are offered regularly that reduce or negate shipping charges. Look for these promotions on the site home page, in your email, or during checkout.
We work directly with many of our trusted suppliers and do not hold stock. Please allow shipping & processing to take up to two weeks delivery time.
Your order will typically ship via USPS or UPS ground and will arrive in 4-10 business days depending on location.
Yes, your data is secure. We use Stripe and Paypal secured payment gateways to process payments. We do not process, handle, nor log any credit card or paypal information.
We will process your order within 24hrs and work directly with our supplier to ship your product as quickly as possible.
We will provide order confirmation & receipt of purchase when the order is processed. When your order has shipped, we will provide tracking information as it becomes available.
Please view the size charts available for product variations and measure your dog prior to purchasing.